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Lead Source Taxonomy

This guide provides a framework for organizing lead sources into a structured taxonomy to understand marketing and sales performance.

Three-Level Taxonomy Structure

The framework organizes lead sources hierarchically:

Level 1: Lead Source Grouping

Broad categories aligned with business functions:

  • Sales
  • Marketing
  • Customer Success
  • Referrals

Level 2: Lead Source

Specific sources tied to budgets:

  • Events
  • Paid advertising
  • SDR outreach

Level 3: Lead Source Details

Granular channels and campaigns:

  • Trade shows
  • Customer events
  • Prospect events

Audience Levels

Different stakeholders need different levels of granularity:

Executives

Benefit from high-level views showing whether leads come from:

  • Marketing
  • Sales
  • Product-led growth strategies

Functional Leaders

Need mid-tier granularity to:

  • Understand specific channels
  • Adjust marketing budgets accordingly

Marketing Operations

Require the most detailed taxonomy to:

  • Scrutinize the performance of individual channels
  • Refine strategies based on funnel metrics

Core Principles

Two foundational requirements ensure an effective taxonomy:

Mutually Exclusive

Each source is distinct and unambiguous. A lead should only fit into one category at each level.

Comprehensively Exhaustive

Every lead has a specific place in the structure. No lead should fall outside the taxonomy.